Privacy Policy

SkillGrants ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at skillgrants.bywillo.ai and use our grant navigation services.

Please read this policy carefully. If you disagree with its terms, please stop using our site.

1. Information We Collect

Information You Provide Directly

• Contact information: name, email address, phone number (when you fill out forms or sign up for updates)
• Eligibility information: state, income range, household size, employment status, education level, sector of interest — collected through our grant eligibility quiz
• Communications: messages you send us via email or contact forms

Information Collected Automatically

• Usage data: pages visited, time spent, links clicked, browser type, device type, IP address
• Cookies and similar technologies: we use cookies to remember your preferences and improve your experience. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide personalized grant eligibility results and program recommendations
• Send you updates about workforce training programs and funding opportunities you may qualify for
• Respond to your questions and support requests
• Improve our website and services based on how you use them
• Send periodic emails and newsletters (you may unsubscribe at any time)
• Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Training partners: accredited workforce training providers you express interest in, so they can follow up with program information
• Service providers: third-party vendors who help us operate our website and services (email delivery, analytics, hosting) — bound by confidentiality agreements
• Government agencies: only when required to comply with a legal obligation or respond to a valid legal process
• Business transfers: if SkillGrants is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction

4. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our site may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we securely delete or anonymize it.

6. Your Rights & Choices

Depending on your state, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information, subject to certain exceptions
• Opt-out: unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly
• California residents (CCPA): you have additional rights including the right to know, delete, and opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, contact us at [email protected].

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites, including government agency sites (such as CareerOneStop, StudentAid.gov, and state workforce agencies). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: skillgrants.bywillo.ai